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Online shopping terms

Information about placing and paying for an order with The Wellness Store.

Your order and payment

Prices are in Australian dollars. Review your chosen products, quantities, contact details, delivery method and final total at checkout before paying. Card and supported wallet payments are processed through Stripe.

An order reference records your order; it does not by itself confirm successful payment. Check the payment status shown for your order. If a payment result is unclear, check the existing order or contact us before placing it again.

Delivery and collection

Online delivery is currently within Australia. Our shipping and pickup information explains the current flat shipping fee and Mandurah collection option. Pickup arrangements are confirmed by the store.

Please provide accurate contact and delivery details. Contact us promptly if something needs correcting or you need help with availability, delivery or an existing order.

Account access

You can check out as a guest. If you activate an account, keep your sign-in codes and private order links secure. Tell us if you think someone else has accessed your account.

Problems and consumer rights

Nothing in these terms limits or excludes rights and remedies available under the Australian Consumer Law. For an item or order problem, see Returns & order help. Our privacy policy explains how shopping and account information is handled.

Contact [email protected] or 0415 221 334. The store is at 106 Anstruther Road, Mandurah, Western Australia.

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